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Hdx citrix workspace.Information on Webcams in Citrix Virtual Apps and Desktops
In addition to the two approaches discussed in this article, it should be noted that "optimized" solutions are available for certain leading Unified Communications applications. These optimized solutions shift the media processing workload to the user device, thereby maximizing server scalability. See CTX for more details on these plug-ins. List of topics 1. Background 2. Default Behavior 5. Webcam compatibility 6. Known Issues 7. Advanced Configuration 8.
Users can choose between the two based on their specific requirements. Hence, the version combination is critical to determine the resultant set of supported features.
In Windows 10 VDAs, you need to explicitly whitelist your application name e. When DirecShow is used, some webcam functionality might be lost like being able to toggle between front and rear webcams. In some scenarios, if you can't redirect your webcam still, you can remove all hooking to the application e.
See CTX for guidance. Device drivers are only required on the client device. Important note on Integrated Webcams e. If they do, then they should appear on Desktop Viewer. It is also supported on Mac and Chrome Receivers.
With Workspace app for Linux, it has to be explicitly enabled. Refer the following link regarding information on how to configure this - Citrix Documentation - Optimize. HDX webcam video compression requires that the following machine policy settings are enabled all are enabled by default.
The feature has been tested for compatibility with the following applications:. The 7. This means customers using bit video conferencing hosted applications, such as Skype for Business x64, Google Chrome browser, and Google Hangouts, are now supported. Note that these bit video conferencing apps must support H. However, webcam bandwidth consumption can vary from webcam to webcam.
Different webcams offer different frame rates and have different levels of brightness and contrast. Citrix used the following webcams for initial feature validation:. Adjusting the contrast of the webcam can reduce upstream traffic significantly. This can be accomplished if the webcam ships with a system tray utility that runs on the user device.
Refer to the Disclaimer at the end of this article before using Registry Editor. Add a string value named DevicePath. The user must restart the video conference [Reference ]. High Definition In XenDesktop 7. This enhancement allows high-def webcam native resolutions for virtual sessions, up to p. Citrix Receiver now queries the webcams on the client for their list of supported capabilities media type information and resolutions.
Server will then offer this list to the hosted application trying to use the webcam. Application running on the VDA picks the desired media type and resolution from the list that was offered. If for some reason this media type negotiation fails, HDX falls back to our legacy way of webcam redirection, which is to use hard coded x CIF resolution.
The selected media type and resolution is then sent to the client and the webcam uses that to start the webcam feed. The existing registries keys on the client to control the resolution will be honored, and this mechanism can be utilized to enforce a given resolution see section 7. If Bandwidth consumption is a concern, High Definition can be disabled by applying the following registry key either on the VDA or Client :. As of XenApp 7. By default, Citrix Receiver for Windows 4. A scaling function allows applications to request resolutions other than the default.
The resolution directly affects the bandwidth consumed and the overall quality of the video. Editing the Registry for a known supported resolution like x or x might fix the issue. Note that the higher the resolution, the higher the bandwidth consumption between Workspace app and the VDA. Try a lower known supported resolution e. You can find this by launching the Camera app in Windows 10 and clicking on Settings: Client-side registry:. Because it is possible to input a value that the webcam does not support e.
When this key is not present, a default value of 15 frames per second is selected. The actual frame rate used is dependent upon the Webcam. In this case, only up to 10FPS can be used by the hosted app. Most modern webcams like the integrated ones in a Surface device e. Citrix Workspace app for Windows supports H.
If for whatever reason you want to disable H not recommended , the following registry key on either VDA or the client can be used:. Troubleshooting 8. Although keep in mind that there is no single designated place where they show inside Device Manager. This is device specific. Most common place is under Imaging Devices. Integrated webcams might show in other places e. Citrix Workspace app Desktop Viewer preferences should list all the available webcams on the client. If that drop down does not show webcams at all, that means the Client cannot access the locally attached webcams.
In this scenario, redirection will not work. This can happen because of various reasons, most commonly device drivers not installed correctly because of which Windows cannot recognize webcams. Important : in some cases, integrated webcams like in a Surface Book will not show in Desktop Viewer preferences. This does not mean they cannot be redirected. By default, all multimedia policies explicitly set on the Controller are stored in these registries:.
Keep in mind that these two policies are Enabled by default, and policies that are enabled by default will not show under those regkeys only policies that are explicitly configured will. Failed to load featured products content, Please try again. Customers who viewed this article also viewed.
Log in to Verify Download Permissions. Troubleshooting 1. Policies HDX webcam video compression requires that the following machine policy settings are enabled all are enabled by default. Multimedia conferencing Windows Media Redirection 4. Known Issues Caution! On XenApp 7. XenApp 7. Applications dynamically detect a webcam being plugged in or removed on the client.
Users don't have to restart the application to detect these changes. Only the default camera is enumerated. In XenApp 7. Double Hops: Xenapp 7. LD] when installing Citrix Receiver 4. Only Citrix Receiver for Windows 4. As a work-around if you must install 4. By default HDX always prefer H. Set it to 1 to go back to H default behavior. Please note that when H. Using Registry Editor incorrectly can cause serious problems that might require you to reinstall your operating system.
Citrix cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.
Be sure to back up the registry before you edit it. Was this page helpful? Thank you! Sorry to hear that. Name Name is required.
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