How to troubleshoot “Cannot Start App” or “Cannot start Desktop” when launching an App or Desktop

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Cant open citrix receiver.Users Prompted to Download, Run, Open ".ica" File Instead of Launching Connection

 

Symptoms or Error This article is intended for Citrix administrators and technical teams only. Citrix Workspace App Launcher is not able to launch applications automatically with Safari browser version Citrix Workspace App launcher is not able to trigger the application launch on the Safari 12 browser.

This issue is happening after the upgrade of Safari Perform the following steps to resolve the issue: 1. Reboot the client machine. Install the Citrix Workspace App for Mac. This software application is provided to you as is with no representations, warranties or conditions of any kind.

You may use and distribute it at your own risk. In no event should the software application be used to support ultra-hazardous activities, including but not limited to life support or blasting activities. You agree to indemnify and defend Citrix against any and all claims arising from your use, modification or distribution of the software application. Was this page helpful? Thank you! Open web. The value of the platforms attribute is a regular expression specifying the browsers that Citrix Receiver Launcher is used for client detection and HDX launches.

Change the regular expression to:. This will add Safari 12 and later to the list of browsers that Citrix Receiver Launcher will be used. You can now use the Application probing feature to proactively monitor the health of applications enabling you to fix issues before the user actually experiences them. For more information refer to Citrix Documentation - Application probing.

Failed to load featured products content, Please try again. Customers who viewed this article also viewed. Log in to Verify Download Permissions. Change the regular expression to: " Macintosh Windows NT. Make sure no Safari Windows are left open. Image below shows test using receiver.

See example below: Note : You should clear browser cache and history before the changes mentioned in this article can take effect. This software application is provided to you as is with no representations, warranties or conditions of any kind.

You may use and distribute it at your own risk.

 

Citrix Receiver Does Not Respond When Opening Applications to XenApp Servers

  WebOct 1,  · Open the Citrix folder, and then open the ICA Client folder. Double-click on the WFCRun32 application (be careful not to select the Wfica32 application) Click OK to . WebSep 5,  · Actually I found the solution: had to download the Citrix Receiver application. Then I was able to right click on file, go to the programs folder for the receiver . WebJun 4,  · Important update about Citrix Receiver Beginning August , Citrix Receiver will be replaced by Citrix Workspace app. While you can still download older .    

 

Cant open citrix receiver

    Resolving The Problem Uninstall Citrix client (from the end user's PC). Afterwards, reinstall the latest version of the Citrix client. Do you get the error when connecting directly to the StoreFront server · Make sure there are desktops available for the users to connect to · Verify the machine. If one or more Citrix Receiver applications cannot be launched in Windows